Returns & Exchanges

At Kinetic & Nocturnal, we stand by the performance and quality of our gear. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into our online returns portal using your order number and email address to select the items you wish to send back.

2

Print Shipping Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.

3

Package Your Gear

Ensure all items are in their original, unwashed, and unworn condition with tags attached before sealing them in a secure mailing bag.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing